Privacy Policy

Effective Date: Upon Publication

This Privacy Policy explains how Yaap, Inc. ("Yaap," "we," "us," or "our") collects, uses, discloses, and protects personal information when you access or use our platform, including our website, mobile applications, and related services (collectively, the "Platform").

1. Who This Policy Applies To

This Privacy Policy applies to all users of the Platform, including:

• Fans: Users who purchase coins and send messages to creators
• Creators: Users who receive messages and earn revenue through the Platform
• Agencies: Authorized representatives who manage creator accounts

2. Age Restriction

Yaap is strictly for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. By using the Platform, you represent and warrant that you are at least 18 years old.

3. Information We Collect

Information You Provide Directly

Account Registration:

• Email address
• Phone number (if you choose phone-based authentication)
• Display name or username
• Date of birth (to verify you are 18 or older)
• Profile photo (optional)

Profile Information (Creators/Agencies):

• Handle (unique username)
• Bio or description
• Avatar or profile images
• Business or agency name

Payment Information:

• Billing name and address
• Payment card details (last four digits, card brand, expiration date)
• Transaction history and purchase records

Payment card numbers are processed directly by our payment processor, Stripe, and are not stored on our servers.

Communications:

• Message content (text you send and receive)
• Timestamps of messages
• Read receipts and delivery status

Information Collected Automatically

• Device type, model, operating system, and browser
• IP address
• Pages and features accessed
• Time spent on the Platform
• General location derived from IP address (country, region, city)

Information from Third Parties

• Payment Processors: Transaction confirmations, fraud detection signals, payment method details
• Authentication Providers: Name, email, profile photo (if using Google or Apple sign-in)
• Safety Partners: Content that may violate policies, fraud patterns

4. How We Use Your Information

Providing and Operating the Platform

• Creating and managing your account
• Enabling messaging between fans and creators
• Processing coin purchases and managing wallet balances
• Facilitating VIP subscriptions and associated benefits
• Processing creator earnings and payouts
• Providing customer support

Safety, Trust, and Integrity

• Enforcing our Terms of Service and Community Guidelines
• Enforcing our content policies, including our prohibition on nudity and sexually explicit content
• Detecting and preventing fraud, abuse, and circumvention of platform rules
• Investigating reported violations and taking appropriate action
• Blocking users who violate our policies

Automated Systems and AI

Yaap uses automated systems, including artificial intelligence, to:

• Scan messages for policy violations and prohibited content
• Detect spam, fraud, and abusive behavior
• Power AI-assisted response features for creators (where enabled)
• Improve content moderation accuracy

Important: Message content may be processed by automated systems for safety and compliance purposes. Human review may occur where automated systems flag potential issues or where necessary to investigate reported violations.

5. How Messages and Content Are Handled

• Messages are private by default between participants (the fan and the creator)
• Messages are stored securely on our systems
• We do not publish or publicly display private messages

Automated Scanning: Yaap may scan messages to detect policy violations, spam, scams, and harmful content.

Human Review: Human review occurs only when automated systems flag potential violations, when a user reports content, when required by law, or when investigating fraud.

Creator and Agency Access: If you message a creator, your messages may be viewed by that creator. If a creator has authorized an agency or team members, those authorized representatives may also access messages sent to that creator.

What We Do Not Do:

• We do not sell your message content to third parties
• We do not use your private messages for advertising purposes

6. How We Share Your Information

Yaap does not sell your personal data. We share information only as follows:

Service Providers

• Payment Processing: Stripe processes payments and manages payouts
• Cloud Hosting: We use cloud infrastructure providers to host the Platform
• Analytics: We use analytics tools to understand Platform usage
• Email and Notifications: We use services to send transactional emails

Creators, Agencies, and Authorized Representatives

When you send messages to a creator, the creator and their authorized team can view your messages and profile information.

Legal Requirements and Safety

We may disclose information to comply with law, respond to lawful requests from authorities, protect safety, investigate violations, or enforce our agreements.

Business Transfers

If Yaap is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

7. Cookies and Tracking Technologies

We use cookies, local storage, and similar technologies for:

• Maintaining your login session
• Providing security features
• Remembering your preferences
• Understanding how users interact with the Platform

Most browsers allow you to control cookies through settings.

8. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Protect against fraud and abuse

Transaction records are retained for at least 7 years for tax and legal compliance. After you delete your account, some information may be retained where required by law or to prevent repeat abuse.

9. Data Security

We implement technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Access controls limiting who can access your data
• Regular security assessments

No system is completely secure. You are responsible for maintaining the security of your account credentials.

10. Your Rights and Choices

Depending on where you live, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information (subject to exceptions)
• Data Portability: Request a copy of your data in a commonly used format
• Opt-Out: Opt out of promotional communications at any time

EU/UK Residents (GDPR)

If you are in the European Union or United Kingdom, you have additional rights under the GDPR including the right to erasure, restriction, data portability, and the right to object. You may lodge a complaint with your local data protection authority.

California Residents (CCPA/CPRA)

California residents have the right to know what data is collected, request deletion, and opt out of sale or sharing. Yaap does not sell personal information.

To exercise your privacy rights, contact us through the Platform or submit a request through your account settings.

11. Children's Privacy

Yaap is intended solely for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we discover that we have collected personal information from a minor, we will terminate the account and delete the information.

If you believe a minor is using the Platform, please contact us immediately.

12. International Data Transfers

Your personal information may be processed in the United States and other countries where Yaap or its service providers operate. We use appropriate safeguards including Standard Contractual Clauses where required.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on the Platform and update the effective date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through the Platform or visit our Help Center. For privacy inquiries, data protection requests, or legal matters, you can reach our team through the contact options available in your account settings or on our website.

15. Additional Disclosures

California "Shine the Light": Yaap does not disclose personal information to third parties for their direct marketing purposes.

Do Not Track: We do not currently respond to Do Not Track signals.

Nevada Residents: Yaap does not sell personal information.